Nationwide’s published roadside page does not promise mobile EV charging. It describes optional Roadside Assistance provided by or through Agero, with details and availability that vary by state. Confirm what unit is coming before waiting beside an EV with no range.

A stranded electric vehicle driver using an insurance app beside a parked car in Los Angeles County

What Nationwide’s roadside page establishes

Nationwide says its 24-hour Roadside Assistance services are provided by or through Agero. It also says optional-feature details and availability vary by state.

The page names two request paths: the Nationwide mobile app and online help. It calls the feature Towing and Labor in North Carolina and says Roadside Assistance or Towing and Labor is not available for Named Non-Owner policies.

Those details show why the policy in front of the driver matters more than a general search result. Confirm that roadside assistance is attached to the vehicle’s policy before treating any dispatch as covered.

What the page does not say about EV charging

The Nationwide page reviewed on October 28, 2026 does not name electric vehicles or mobile EV charging in its published body or footnotes. It does not establish that a charging unit will come to the vehicle.

Tell the dispatcher exactly what is happening. “My EV is out of driving range” is clearer than “my battery is dead.” Ask whether the dispatched service will add power at the location or move the car.

For the local distinction, an EV that died may need a charge, a jump, or a tow. Those are separate tasks.

Do the dollar figures on the page apply in California?

Nationwide publishes special footnotes for Virginia and North Carolina. The page names $75 of Basic coverage and $300 of Plus coverage for Virginia, and $100 of Basic coverage for North Carolina. Those state-specific figures should not be copied onto a California claim.

The same page includes trip-expense footnotes with a 72-hour window and a $100 daily maximum for meals and lodging. Confirm whether that provision applies to your coverage and event. Do not use the public footnote as a substitute for the policy.

This article does not assign a California tow limit, charging benefit, or reimbursement amount because the approved Nationwide source does not establish one.

What to tell Agero or Nationwide

Have these details ready:

  • Policy information from the Nationwide app or account
  • Vehicle year, make, and model
  • A precise location and safe access point
  • Whether the screen and doors have power
  • Whether the traction battery has usable range
  • The requested result: on-site power or relocation

Then ask the dispatcher to repeat the service type. If the answer is towing, confirm the destination. If the answer is a jump, confirm that the provider knows the vehicle is electric. If the driver needs an on-site charge, ask whether that exact service is part of the dispatch.

When to arrange a separate mobile-charge referral

The reviewed Nationwide page does not name mobile EV charging. A driver who needs power at the current location can arrange a separate referral without representing it as a Nationwide benefit.

Charge Pro LA is a Los Angeles County referral service. We match drivers with independent local operators. We do not perform the work, own the equipment, set the price, or promise an arrival time. The operator quotes and bills the driver directly.

The typical rescue charge described on this site adds 10 to 20 miles of range in 15 to 30 minutes of Level 2 charging. That is charging time, not travel or arrival time. Read on-site EV charging or a tow before choosing the outcome.

Avoid duplicate dispatches

If Nationwide or Agero has already sent a provider, tell any local operator what has been authorized. A tow and a mobile charge solve different tasks, but the access area may only fit one service vehicle at a time.

Confirm the intended result with both parties. The goal is not to make two vague roadside requests. The goal is to know whether the car will be charged where it sits or moved somewhere else.

Common questions

Does Nationwide publish mobile EV charging as a roadside benefit?

No. The Nationwide Roadside Assistance page reviewed for this article does not name electric vehicles or mobile EV charging.

Who provides Nationwide roadside service?

Nationwide says its Roadside Assistance services are provided by or through Agero.

How do you request Nationwide roadside help?

The Nationwide page names its mobile app and online help as request paths. Confirm the current path in your account.

For a separate local referral, call Charge Pro LA at (213) 410-1991. The independent operator quotes and performs the work.