Farmers publishes a useful roadside list, but that list does not name mobile EV charging. It names an emergency tow, help with a dead battery, a flat tire change, lockout assistance, and roadside winching. A driver with an empty EV battery should confirm the exact dispatch before accepting it.
What Farmers lists for roadside help
Farmers’ claims page lists five kinds of help:
- Emergency towing
- Dead-battery help
- Flat tire changes
- Lockout assistance
- Roadside winching
Farmers also describes Towing and Roadside Service as optional coverage. Its auto coverage page says availability varies by state. That means the public list is not proof that the feature is on your policy.
Check your policy first. Then tell the dispatcher the car is electric and whether the problem is a car that will not wake or a car with no driving range.
Does the Farmers page promise an EV charge?
No published promise of mobile EV charging appears on the two Farmers pages reviewed for this article. The claims page does not name electric vehicles or mobile charging. The auto coverage bullets do not name either one.
That absence matters because a tow and an on-site charge are different outcomes. Do not turn the word “battery” into a promise that a charging unit will arrive. Ask what equipment is being sent and where a covered tow may take the vehicle.
If the driver needs power at the current location, the relevant local option is mobile EV charging. If the car will not wake, start with the checks in what happens when an EV 12V battery dies.
What should you ask before accepting a dispatch?
Use a short, specific description:
- Say that the vehicle is an EV.
- Give the year, make, and model.
- Say whether the screen is awake.
- Say whether the traction battery is out of range.
- Ask whether the dispatch is a tow, a jump, or another service.
- Ask where the tow can take the vehicle under your policy.
Farmers names its Claims Center at 800-435-7764 on the roadside claims page. Your insurance card or Farmers account should remain the source for the correct claim path on your policy.
When a local mobile-charge referral fits
A mobile-charge referral fits when the EV can accept power and the driver needs enough range to leave the current location. It is separate from the services Farmers publishes.
Charge Pro LA is a referral service. We match drivers with independent local operators across Los Angeles County. Charge Pro LA performs no work, owns no equipment, sets no prices, and promises no arrival time. The operator quotes and bills the driver directly.
The typical mobile rescue described by this site adds 10 to 20 miles of range during 15 to 30 minutes of Level 2 charging. That is charging time after the connection is made. It is not an arrival estimate.
For a side-by-side view of relocation and charging, read when mobile EV charging beats a tow.
A simple decision before the call ends
If Farmers confirms a tow and the driver wants a tow, confirm the destination and proceed under the policy. If the dispatcher confirms a jump and the issue matches that dispatch, confirm the equipment and access details.
If the car is awake but has no usable range, ask directly whether on-site EV charging is included. The reviewed Farmers pages do not say that it is. A clear no lets the driver arrange EV roadside assistance without waiting for the wrong unit.
Common questions
Is Farmers towing and roadside service automatic?
Farmers describes it as an optional additional feature. Confirm that it appears on your own policy.
Does Farmers say it will deliver a mobile EV charge?
The Farmers claims page and auto coverage bullets reviewed on October 28, 2026 do not name electric vehicles or mobile EV charging.
What services does Farmers publish?
Its claims page lists emergency towing, dead-battery help, flat tire changes, lockout assistance, and roadside winching.
For a separate local referral, call Charge Pro LA at (213) 410-1991. The independent operator provides the quote and performs the work.